Dispatch board

All four crews. Live job grid. AI dispatcher suggestions marked.

Calls handled

Scheduled

In progress

Revenue today

$18.2K

Atlas just acted

Pulled MR off j-2848 prep → re-prioritized to emergency at 2 PM (pregnant household). Notified customer + dispatcher. Saved 47 min vs. manual dispatch.

7 min ago

Job grid

Today across all four locations · ordered by status urgency

Job	Customer	Tech	Window	Status
j-2841 Atlas	Hanover Family Gas furnace not igniting 412 Birch Lane, Madison NJ Ignition module replaced. Customer left a 5★ review.	M. Reyes	7:30 AM – 9:30 AM	Completed
j-2842	Greenwood, Lakeside Apts 8-unit rooftop AC seasonal 1880 Lakeside Dr, Princeton NJ Multi-unit contract. Reaching coil 4 of 8.	K. Okafor + J. Lee	8:00 AM – 12:30 PM	On-site
j-2843 Atlas	Eshwar Patel Aging water heater — photo-quoted by Atlas 78 Oak Ridge, Bridgewater NJ AI quote: $2,180 install. Customer accepted.	D. Chen	10:00 AM – 11:00 AM	On-site
j-2844	Brookmere Properties Carrier 3-ton heat pump 315 Industrial Pkwy, Phillipsburg NJ Crew of 2. ETA on completion: 2:30 PM.	R. Fitzgerald	9:00 AM – 3:00 PM	On-site
j-2845	T. O'Brien Mini-split outdoor unit 92 Spring St, Easton PA ETA 11:45. Compressor diagnostic.	A. Nguyen	11:00 AM – 1:00 PM	En-route
j-2846 Atlas	Mendoza family Furnace blower motor 26 Quail Run, Newark NJ Motor on order — arrives 3 PM truck. Re-dispatched.	S. Williams	1:00 PM – 3:00 PM	Parts hold
j-2847 Atlas	Ridgeview HOA Quarterly boiler service x4 Common boilers, Princeton NJ Stack-routed after Greenwood. Atlas re-suggested order.	K. Okafor + J. Lee	1:30 PM – 5:00 PM	Scheduled
j-2848 Atlas	C. Walker No heat — pregnant household 118 Pine Crest, Easton PA Atlas prioritized after triage call. Response window <2 hrs.	M. Reyes	2:00 PM – 3:30 PM	Scheduled
j-2849	L. Park Tankless water heater swap 503 Maple Ave, Madison NJ	D. Chen	2:00 PM – 6:00 PM	Scheduled

Tech roster

Active right now across all four locations

8 on shift

MR
Marcus Reyes4.9
Newark HQ · 7y·j-2848
HeatingEmergencyBoiler
On job
KO
Kemi Okafor4.95
Princeton · 9y·j-2842
ACCommercialMulti-unit
On job
JL
Jamal Lee4.7
Princeton · 2y·j-2842
ACApprentice
On job
DC
Diana Chen4.85
Newark HQ · 5y·j-2843
Water heaterPlumbingTankless
On job
RF
Ryan Fitzgerald4.8
Phillipsburg · 6y·j-2844
Heat pumpInstallCarrier-certified
On job
AN
An Nguyen4.75
Easton · 4y·j-2845
Mini-splitRepairDiagnostic
En-route
SW
Sasha Williams4.8
Newark HQ · 3y
FurnaceRepairIndoor air quality
Available
TB
Tyler Brooks4.65
Easton · 2y
ACHeat pumpQuote-and-go
Available

Emergency response (30d avg)

64 min

Target 90 min

First-time fix rate

87%

+11pp YoY · NATE techs

Manager hours saved (30d)

142 hrs

Dispatch + routing automation