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Today
Practice dashboard
Read-only snapshot of how the AI Front Desk has worked today. All three locations roll up here.
Calls handled
47
1,382 this month
Appointments booked
19
218 after hours
No-shows rebooked
4
134 this month
Invoices collected
11
$142,400 recovered / mo
Revenue recovered today
$3,840
187 missed-call rescues this month
Hours given back to staff
96 hrs
Trailing 30 days · across all three locations
Emergencies escalated
2
Avg. handoff time: 4 minutes
Today's appointment board
Color-coded by who put the booking on the calendar.
- Maria Hernandez (family)pediatric · Dr. Patel · Maplewood3:30 PMvia agent
- David Chencleaning · Dr. Patel · Westfield10:00 AM (Fri)via agent
- After-hours emergencyemergency · Dr. Kim · Lakeside8:00 AMvia agent
- Sasha Williamsortho consult · Dr. Patel · Westfield11:30 AMvia front desk
- Rohan Iyerfilling · Dr. Kim · Lakeside2:00 PMvia self serve
- Liam Walsh (age 7)pediatric · Dr. Singh · Maplewood4:15 PMvia agent
Collections queue
Invoices the AI is nudging or has collected this week.
- M. Hernandez4d overdue · collected$186
- T. O'Brien11d overdue · second notice$412
- K. Rodriguez2d overdue · polite nudge$92
- S. Walker28d overdue · human needed$1240
- J. Park1d overdue · polite nudge$65
Recent calls handled by Aria
Voice agent. Last 24 hours.
- Maria Hernandezesnew patientSpanish-speaking new patient, family of 4 (parents + two kids, ages 7 and 11). Booked initial cleanings — kids on Tue 3:30 PM, parents on Wed 11:00 AM, both at Maplewood. Verified insurance.9:14 AM2 min · booked
- David ChenenreschedulePatient running late, conflict with work meeting. Moved Wed 2 PM cleaning to Fri 10 AM same week. Confirmed via SMS.9:42 AM1 min · rebooked
- Unknown (after-hours)enemergencyAfter-hours emergency — patient with severe tooth pain. AI gathered details, paged Dr. Kim, and texted patient back within 4 minutes with an 8 AM same-day emergency slot.11:08 PM (last night)1 min · escalated
- Priscila SantosptbillingBrazilian Portuguese caller, question about a $186 invoice. AI explained the line items, took card-on-file payment, and emailed receipt. Closed without human intervention.10:21 AM2 min · info-only